T's & C's


Who we are:

Retail Gurus Ltd
Unit 20 Glenmore Business Park,
Portfield Works,
Chichester By-Pass,
Chichester,
West Sussex,
PO19 7BJ

Registered in the UK: 08984198

Our products:

We offer a range of products for use by retailers at point of sale.

Our prices:

Prices are quoted exclusive of VAT.

VAT will be added at checkout.

If you an overseas customer, please email us with your VAT/TAX ID number and we will refund the VAT paid.

Delivery costs are calculated according to weight and location and will be shown before the order confirmation. Our rates can be viewed on the delivery page.

Our web site prices may change from time to time. The price shown when you checkout is final.

Payment:

Payment can be made by debit card, credit card or Paypal, and payments are handled securely by our trusted 3rd party payment provider, Worldpay. Retail-Gurus and Addressograph do not receive any of your credit card information: we receive confirmation from Worldpay that your payment has been successful and then we will process your order.

Currency:

All transactions on this website take place in pounds sterling (GBP). Payments made with cards held in other currencies will be automatically converted to GBP.

Delivery:

All stock items are sent out within 1 working day of receiving your order and payment. Orders under 2kg are sent by Royal Mail first class unless a different signed-for option has been selected.

Availability:

In the event of any item being unavailable we will contact you to advise you of the estimated delivery. You also have the right to cancel or to receive an equivalent substitute.

Cancellation:

You have the right to cancel your order and receive a full refund at any point before shipment. When you have received the despatch confirmation email, you may no longer cancel the order.

Returns:

Non-faulty items may be returned, unopened, within seven days of receipt, for a full refund, less shipping costs. Please contact us by email or phone before returning any items. Please note that till rolls and plastic cards must be unopened as we cannot return opened packages to stock.

In the event of an error on our part, or faulty goods, we will bear the full cost of returns. Please contact us first and we will arrange for faulty goods to be collected at our cost for a full refund.